Privacy Policy

Effective January 1, 2026

All Star Aliso Viejo Concrete, concretealisoviejo.com, office@concretealisoviejo.com

Who this policy covers

This policy explains what All Star Aliso Viejo Concrete collects when you use our website, what we do with it and what choices you have. We're a concrete contractor in Aliso Viejo, CA, and this site exists so homeowners and property owners can learn about our work and reach us for an estimate.

It applies to every page of this site, from the home page to our service and city pages. It doesn't cover other websites we link to, which have their own policies.

What information we collect

When you fill out our contact form, we collect what you type in, usually your name, phone number, email address, the property address and a description of the job. The form is run by an outside form service, so your entries pass through that service on their way to us.

When you call us at (949) 619-8302 or email us, we keep the details you give us so we can follow up on your project.

When you browse the site, basic technical information may be collected automatically, such as your browser type, device, the pages you visit, how you arrived and a general location based on your internet connection. This comes from analytics tools and cookies, which are small files your browser stores so a site can count visits and remember settings.

How we use your information

We use what you send us to answer your questions, schedule an estimate, prepare a quote and carry out and follow up on the work you hire us for.

We use analytics information to see which pages people read and where the site could be clearer, so we can make it more useful. We look at it in total, not to track any one person.

We don't sell your personal information, and we don't share it with other businesses for their own marketing. We share it only with service providers who help us run the site and the business, such as our form, hosting and analytics providers, or when the law requires it.

Cookies and how to control them

Most browsers let you block or delete cookies in their settings. The site will still work if you do, though some analytics won't count your visit.

Some browsers also offer tracking protection or a private browsing mode, which limits what's collected as you move around the site.

How long we keep it

We keep contact and project details as long as we need them to answer your request, do the work, honor our guarantee and keep normal business and tax records. When we no longer need them, we delete them or keep them in a form that no longer identifies you.

Analytics information is kept by our analytics provider for its standard period and is used only in summary form.

How we protect it

We limit access to your information to the people who need it to handle your project, and we use reputable providers for our form and website. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, and we'll do so unless we have to keep it for a legal or business record. You can also ask us to stop contacting you at any time.

If you live in California, state privacy law may give you additional rights over your personal information, and we won't treat you differently for using them.

This site isn't meant for children under 13, and we don't knowingly collect information from them.

How to raise a privacy question or concern

If you have a question about this policy or want to make a request, call us at (949) 619-8302 or reach us through our contact page. Our hours are Mon–Fri: 8 AM–10 PM, Sat–Sun: 7 AM–9 PM, and we reply within 1 business day.

We may verify who you are before acting on a request, so we don't hand someone else's details to the wrong person. You can read more about who we are on our about page.

Changes to this policy

We may update this policy when our website or the tools we use change. The current version is always the one posted on this page, so check back here if you want to see what's changed.